Help
How to use Klarr, plainly. Each article answers a question people actually ask, and also says what Klarr does not do yet.
Getting to know Klarr
What it is, what it costs, and what it does not do.
4 articles- What is Klarr?A French AI start-up for restaurants: what the AI does for you every night, your commission-free bookings, and who it is made for.
- What does Klarr cost?The prices, what is included, and what is not.
- What Klarr does not doThe limits, said before you commit rather than after.
- Klarr and the commission platformsWhat changes when you do not pay per cover, and what it implies.
Getting started
Create your restaurant and open your booking page.
7 articles- Creating your restaurantStep by step, with a screenshot at every step: from an empty account to a live booking page.
- Your booking pageThe address to share everywhere, what the guest sees, and what you can show.
- The home screen and what needs doingYour next step, one at a time, then the “To do” block: everything waiting for you, one click away.
- Staying informed: notifications and monthly reportNotifications on your phone, the sensitive review alert, the report on the 1st of the month and the Monday reminder.
- Klarr has prepared: the work done during your serviceReview replies, website article, post of the week, questions, listings to fix: ready every morning on your home screen.
- Klarr Assistant: your guide in the dashboardKlarr Assistant knows your listing, your visibility and your reviews: it greets you with its recommendation of the day and prepares texts to confirm.
- The Klarr Restaurant iPhone appToday's service, requests and payments in your pocket, linked live to your Klarr account.
Bookings
Take, confirm and follow bookings, day after day.
8 articles- Accepting or declining a requestWhat happens between a guest asking for a table and actually having it.
- Taking a booking over the phoneEntering a booking taken by phone so it counts like all the others.
- The service screenToday's screen: how many covers, who is coming, who is still to be seated.
- Following your bookingsYour covers, your busy days, where your bookings come from and the tables left empty, explained figure by figure.
- Creating an experienceCocktail class, pasta workshop: sessions with limited places, paid up front.
- The booking page and messages to guestsEverything about a booking in one place, writing to the guest, and message templates.
- The customer profile: allergies, preferences and historyWhat you know about each guest, stored once and shown automatically under each of their bookings.
- Host mode: the front-desk screen on iPadThe current service, the floor plan and the list side by side: greet, seat and free tables with one finger.
Room and table plan
Draw your rooms, seat your guests, close days.
3 articlesThe menu
Enter your menu, publish it, the QR code and English.
3 articles- Entering and publishing your menuYour dishes, in the order of a meal, with photos, visible to your guests.
- Your menu's QR codeA code to put on the tables, opening your menu on the guest's phone.
- Your menu in English and ChineseImporting your menu as a PDF, translating it into English and Chinese in one click, and the rule that keeps it from making you lie.
Deposits and payments
Stripe, deposits, card holds, quotes, gift cards, subscription.
8 articles- Connecting your Stripe accountTake deposits into your own account, with no Klarr commission.
- Asking for a depositCharge an advance on a private hire, and know where it stands.
- Asking for a card holdStore a card without charging it, and charge it only on a no-show.
- Your subscriptionWhat you pay, the free trial, your invoices, and how to stop.
- Making a quoteDraft a quote from a request, send it, and let the guest accept it online.
- Selling gift cardsA page in your name to sell gift cards, paid to your Stripe account, redeemed at the bill.
- Takeaway orders paid onlineAn ordering page in your name, paid to your Stripe account with no commission, and a screen to prepare and hand over orders.
- The loyalty cardOne stamp per visit, a reward at the end: the card lives on the guest's phone, in Apple Wallet or Google Wallet.
Team
Give access to your manager and your waiters.
1 articleVisibility
Google listing, reviews, website and articles, online presence and in AI.
10 articles- Your Google listing and your reviewsLink your listing, follow your rating, answer your reviews.
- Your review analysisWhat your guests like and what they hold against you, category by category and month by month.
- Sensitive reviewsHygiene, allergy, discrimination, bill, safety: Klarr spots them, warns you and helps you reply carefully.
- The next-day review request and private feedbackA thank-you the next day, an invitation to review on Google, and a link to write to you privately.
- Your restaurant's assistantA chat bubble on your website and booking page: it answers your guests, in their language, from your listing.
- Your website on your own domain nameConnect your domain name to your Klarr website yourself: two records to copy at your provider, Klarr checks and switches over.
- Your websiteYour website, built automatically from what you already filled in: publishing it, completing it, connecting your domain name.
- Writing articles for your websiteAnswer three questions, Klarr writes the article, you review and publish it.
- Your presence on other platformsThe same listing everywhere — Apple, Bing, TripAdvisor… — and a monthly check.
- Your visibility in AI assistantsFind out whether ChatGPT, Gemini or Perplexity mention you, and what to fix.
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